Privacy Policy

Last updated: July 2, 2025

Propane Forge Burner ("we," "us," or "our") operates propaneforgeburner.com (the "Site"), an ecommerce store specializing in propane forge burners, forge burner nozzles, forge burner kits, and DIY forge components. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase products from us. We are committed to protecting your privacy and complying with applicable U.S. privacy laws.

Information We Collect

Information You Provide Directly

When you place an order, create an account, contact customer support, or subscribe to our newsletter, we may collect:

• Contact information: name, email address, phone number, shipping address, and billing address
• Order information: product selections, quantities, pricing, and transaction details
• Communication records: messages you send us via email, contact forms, or customer support channels
• Account credentials: email and password if you create an account

Information Collected Automatically

When you browse our Site, we automatically collect certain technical and usage data:

• Device and browser information: IP address, browser type, operating system, and screen resolution
• Usage data: pages visited, time spent on pages, click patterns, and referring URLs
• Cookies and similar technologies: session cookies for cart functionality, analytics cookies for understanding site usage, and preference cookies for remembering your settings

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders, including shipping and delivery confirmation
• Providing customer support and responding to inquiries about propane forge burner products, orders, shipping, and returns
• Sending order updates, shipping notifications, and important product safety information
• Improving our Site, product offerings, and customer experience through analytics and feedback
• Preventing fraud, detecting suspicious activity, and verifying transactions
• Sending promotional emails about new products and special offers (only if you opt in; you can unsubscribe at any time)
• Complying with legal obligations and protecting our rights

How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

• Shipping carriers: USPS, UPS, FedEx, or freight carriers to deliver your forge burner orders
• Payment processors: secure payment gateways to process your transactions (we do not store full credit card numbers on our servers)
• Service providers: analytics providers, email service providers, and hosting services that help us operate our Site
• Legal authorities: when required by law, court order, or to protect our rights, safety, or property

Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: required for cart functionality and checkout
• Analytics cookies: help us understand how visitors use our Site so we can improve it
• Preference cookies: remember your settings, such as language and region

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality, including the shopping cart.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing, and restricted access to personal data within our organization. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

• Right to know: request information about the personal data we collect about you
• Right to delete: request deletion of your personal data (subject to legal exceptions)
• Right to opt out: opt out of the sale or sharing of your personal information
• Right to correct: request correction of inaccurate personal information
• Right to access: request a copy of your personal data

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

Safety Disclaimer

Propane forge burners and related products involve high temperatures, pressurized gas, and potential fire hazards. We collect and process order information to provide product safety documentation where applicable. Customers are responsible for following manufacturer instructions, local building and fire codes, and safe operating practices when using propane forge equipment.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this policy periodically.